Exchange Policy

We know we love Lake Huron as much as you do, and we hope you love your order from Here On Lake Huron just as much! However, sometimes you'll need to make an exchange - whatever the reason may be. If you're looking to do so you can find all the details you need to know below!

Please double-check the size chart before ordering. If you have any questions, feel free to contact us at hereonlakehuron@gmail.com!

Please contact us with the form below within 7 days of receiving the parcel to arrange your exchange, with the following conditions in mind:

  • Goods that are to be exchanged must be clean, unworn, undamaged, free of odours and pet hair and in original condition, including any attached tags.
  • Unfortunately, we are unable to reimburse the cost of return shipping. Detailed information about our shipping can be found here.
  • All sale items are final sale unless otherwise stated and are non-refundable. 
  • If the returned merchandise does not meet the above conditions and it is likely they cannot be resold, we will be unable to process your exchange.

Your happiness and satisfaction is extremely important to us, therefore if you have any questions, please feel free to contact us using the form below or email us directly at the address listed above.